Terms and Conditions

Terms and Conditions

Making a Purchase 

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept all credit and debit cards and of course you can pay by PayPal that lets you pay without exposing your card details. You may send your credit card information via phone, fax, post or over the Internet. We may choose not to accept your order for any reason. The processing of your payment and acknowledgment of your order does not constitute legal acceptance of you order.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Yarmouth Stores Ltd does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

 

Delivery Charges and Information

All orders are dispatched within 3-5 working days via a mailing service.

Goods requiring embroidery will take slightly longer and take between 5-10 working days to arrive depending on the volume of products purchased. Delivery for all embroidered and non embroidered items may be quicker, we will always aim to hit any pre-determined deadlines if requested at the point of sale.

Delivery charges:

£3.95 for orders under £100.00

Free delivery on orders over £100.00

Express Courier Delivery £5.99

Deliveries will usually be made Monday to Friday (also Saturday in the case of goods being delivered within 5 days under Standard delivery terms), between 9am and 6pm. If you or the intended recipients are not available, each time an attempt is made, our courier will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to rearrange delivery or to collect your products.

 

Returns and Refunds Policy

We want you to be happy with your purchase. If you are not, just return the product to us, and we'll refund it to the credit or debit card used to pay for the order. Products that have been personalised for you with printing or embroidery cannot be returned.

 

We will process your refund within 7 working days of us receiving the item/s back in our returns centre, as long as the correct item has been received. It is important that any unwanted item, unless faulty, is returned in a re-saleable condition in its original packaging. We expect this to mean that you have kept all original packaging and labels, and that it is undamaged and unused, otherwise a refund will be refused. Please visit our Returns Policy for more detailed information.